Last updated 26 July 2026
Account details you provide (name, work email, company), technical telemetry needed to secure the service, and transaction metadata such as amount, network and settlement timestamp.
To operate routing and settlement, prevent fraud, meet regulatory obligations, and improve reliability. We never sell personal data or use payment content for advertising.
Transaction records are retained for seven years to satisfy financial recordkeeping rules. Marketing contact data is deleted within 30 days of an unsubscribe request.
You can request access, correction, export or deletion of your personal data at privacy@flowpay.ai. We respond within 30 days.